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Palm Tungsten E2 Handheld Electronics
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Rating: 1 out of 5 stars - Palm is GARBAGE
do NOT buy ... I have had a e2 AND a Palm Lifedrive ... both have had loving care but broke within a year. Customer service will gladly fix it for $150 so unless you plan to spend an adverage of $20 a month for this .. BEWARE and dont buy!!!



Rating: 1 out of 5 stars - Don't get an E2 - they self destruct
I had a seven year old m500 whose battery, and replacement battery, bit the dust. I've had Palms since the Palm III days. They've worked just fine, although dropping one and breaking a screen has never been pleasant.

However, the two E2's I've had show all the signs of rotten engineering. The first one ran for 85 days - then, the digitizer went nuts. Horizontal lines drawn across the screen went up, down, sideways, and you name it. The effect was especially notable on the writing area: the "menu" button could not be touched and the "home" button was, effectively, displaced to the very bottom of the screen. Digitizer calibration did not succeed, although, if, in the calibration attempt, one touches points offset from the correct points, a calibration would "succeed" - but the distortion on the touchscreen was obvious.

I called Palm support and they sent me a new one. Here it is, three months later, and the new Palm has started doing the exact same thing.

A search of the web shows hundreds upon hundreds of complaints about digitizer malfunctions on the E2. The old palms didn't do this. I therefore conclude that Palm made a severe design mistake; they get $150 for "repairs" after warranty; the warranty has been shortened up, obviously to get that $150; freeware and costware "solutions" to the problem are cropping up; and the company hasn't publicly recognized the problem.

Don't buy this thing. It's designed bad, from the start. I hate to say this, but I'm never buying a Palm again.

Ken Becker




Rating: 5 out of 5 stars - BGF Administrative Assistant
This is my third palm - the last two have been Tungsten E. They meet many of my organizational needs and is small and easy to carry with me. I only wish that the screen lasted longer than 2 years.



Rating: 5 out of 5 stars - TungstenE2
I'm a previous user of tungsten E. When my battery died and I needed to replace the battery or buy a new product, I chose to buy the TX because of the added features. I had problems with the application software for TX virtually from the start. So I returned it for an E2. I have not had a problem from the moment I took it out of the box. I sacrificed some desirable features but it's more important to me that I have a reliable access to my data. I'm now a happy camper.



Rating: 3 out of 5 stars - T-E2 - some problems
1 major problem: When I tried hot syncing the data from my old T-E2 to my new T-E2, there was not enough memory to tranfer all the data. On my old E2, I still had memory left. I suspect this was related to the new OS and some programs not included on my 1st E2. I ended up deleting the least important programs; but even with that approach, I don't have much memory left for new application. Also, on some application, scrolling up or down using the slider and arrows on the right side is difficult.


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