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 - A real step down from a Sony Clie'I've been forced to switch from the tried and true Sony Clie' I bought more than 5 years ago to a Palm, due to a software compatibility issue. Not having a keyboard incorporated into the device slows things down tremendlously and forces me to use both hands to enter grafiti. The Palm is chunky and awkward to hold compared to the elegant design of the Clie'. Rating:  - a newbieI'm new to using PDA's so I kinda over baught getting the tungsten E2. I basically use the notes, calendar, calc., and memo unctions. The rest of the functions I have no use for at the moment. So as far as what I do with it, everything does exactly what I need it to do. I will someday try uploading geocaching coordinates into it but until I get the ones I have stored into my GPS solved, I will continue to memorize them one by one as I look for them. Rating:  - tungsten palmpiece of junk. I bought this...returned the first one as it malfunctioned the first month. Now I have the second one 3 months later and out of the return period and it is dead again and I am stuck with it and getting no response. Rating: - Worst gift everLast Christmas I received a brand new Tungsten E2 as a present. I mainly just wanted a device to help me stay organized, keep contact info and maybe some pictures in. I used my new Palm about 20 times before it just stopped turning on. I called tech support, who told me to charge it (which I had already done for 2 days!) and to call back in another 2 days. I followed their advice, as well as trying a hard re-set, and called back when it still didn't turn on. In my second call with them, they told me I could send it in and for $149.00 + tax, they would fix it for me!! I can buy a new one for that! Their customer support is also severely lacking, for several reasons: 1) After 90 days, you have to pay to talk to tech support. 2) I was disconnected 5 times during my initial call with them and had to keep calling back and waiting in the queue. I spent a total of almost an hour and a half calling back and waiting on the phone for a phone call that lasted less than 5 minutes. I would not recommend this (or any!) Palm products and highly advise anyone considering it NOT TO BUY THIS PRODUCT!!! It is awful! Rating:  - It does what is supposed to do - it is not a laptop or a phoneI enjoyed my E and used it daily for 2 years without exception. Then when the E2 came out ... without some much as a glance at the user manual I bought one. With the brighter screen, the bluetooth keyboard & 1G memory card, I am a very "happy camper". I use it as a business journal, address book, expense report recorder & appointment calender. In addition, I use the media section for product references using both the video & still photos of my products. The entertainment value of the MP3 player is just a peraonal side benefit for me. Sync-ig with OutLook was great with the E, but has not work as well for me since I use a different email server now. I do miss not being able to do that. With the latest update of Documents To Go I am extremely pleade to be able to bring PDA document with me for client references. BOTTOM LINE: 1) the larger screen is easier to read than a smartphone. 2) with the portable keyboard it is easier to input & update than a smartphone ... I just can't type with my thumbs. 3) I can reference materials at the same time I am talking on the phone much eaier than a smartphone.
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