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Crucial Conversations: Tools for Talking When Stakes Are High Books
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Binding: Audio CD
Dewey Decimal Number: 153.6
EAN: 9780972488907
Edition: Abridged
Format: Abridged, Audiobook
ISBN: 0972488901
Label: American Media International
Manufacturer: American Media International
Number Of Items: 1
Publication Date: June 25, 2003
Publisher: American Media International
Studio: American Media International






Editorial Review:

Product Description:
This book gives people the tools to handle life's most difficult and important conversations.



Customer Reviews
Average Rating:  out of 5 stars

Rating: 5 out of 5 stars - Crucial Conversations
As an Executive Coach, I highly recommend Crucial Conversations. Many of my clients face the challenge of talking with their peers and/or direct reports on a daily basis. Most people don't handle those difficult conversations very well. This book gives great steps and info on how to go about treading through the difficult waters. I have purchased several copies of this book as gifts for clients. I am currently re-reading it in order to grasp and absorb the rich content.



Rating: 5 out of 5 stars - Common sense isn't really all that common
I like this book a lot. Developed for business communication it has applications for many areas of life. I found it clear, instructive, insightful and relatively free of new-age doublespeak. I work in an ER and I communicate with angry people (sometimes including myself) in emotionally-charged situations on a daily basis. I find the techniques presented in this book quite practical.

For comparison I read a few of the negative reviews. Several of them dismiss this book as "common ... Read More



Rating: 5 out of 5 stars - Best book ever
I have given this book to a number of people. It truly is a good read. Very helpful. For those of us that can be a bit timid....buy this book.



Rating: 4 out of 5 stars - conversations
Helped having already attended a meeting in which some of these techniques had been use.



Rating: 5 out of 5 stars - Should read if ...
Nutshell review - You should read this book if you ever need to talk to anyone! Sooner or later you will benefit from the insights and techniques explained in this book to help you handle things when talking gets tough.





 

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